Originally posted by SJKamal:I tried the instructions and sent Philips the results. After a month or so of me asking if there was any updates and receiving the same answer of "we're still investigating" they emailed me to say as a gesture of good will they will be exchanging my current model for an OLED.
The model they were offering retails for £1,500 however I noticed their top of the range OLED had a built in Bowers and Wilkins soundbar. I tried my luck and asked if I could receive that model instead. This one retails for £2000 and they said yes! It arrived today and I set it up earlier. I'm really happy with it and I can finally watch dark lit scenes in good quality now! Originally I bought a £400 LCD model but ended up with a 2 grand OLED model just because I complained to Customer Support .