
At the start of the month I lodged a help request about not being able to select my hoodie - I'm a January renewal. I followed up again last night and was pleased to see a prompt reply in my email this morning until I read the last paragraph. Apparently it's my fault for picking Vol.2 again when I renewed this year...before the 2025 gift was announced...and when there was no option of [2025 gift - when available]. FFS.!