Originally posted by deanallison:[..]
It does sound like the solution is to make the check ins official and times sent out in emails. I don't think this will significantly increase the number of people queuing but gives people who want to a fair chance and then people turning up early on the day should at least know they won't be at the front of the queue. I still don't necessarily think it's the best idea but the easiest to implement and give people a fair chance.
(or just have a lottery system..)