1. Originally posted by annabe:Have you checked the box for the pre-sale info? My number worked fine until I checked it. The service seems to be targeted at U.S. users, even the terms and conditions subject the right to exclude some territories from it so this could be the core of the problem.
    you're probably right...
  2. Not liking this.

    It's a bad decission after another.

  3. Bad blood! Is Taylor Swift’s ‘verified fan’ system a way to reward followers – or rip them off?

    Swift’s scheme to get tickets into the hands of genuine fans may be noble, but it involves them shelling out for extra goodies. It’s the latest chapter in a struggle between artists, fans and promoters to make access to gigs fair

    It is possible that you do not have an opinion about the font Taylor Swift employs on the cover of her new album, that you do not care who or what her new single is directed at, and that you are wholly unconcerned by whether she is currently an online heroine or a pariah. Nevertheless, it is worth paying attention to what Swift has done now – or, as she might put it, what the deficiencies of the ticketing industry have made her do.

    Swift does not have any tickets for sale for her upcoming tour. She does not even have an upcoming tour, yet. Still, at some point, there will be a tour and lots of people will want to get tickets. Taylor – and this is the official line – wants her most dedicated fans to get those tickets, so she has signed up with the “verified fan” system introduced by the ticket seller Ticketmaster – used for Bruce Springsteen’s forthcoming run of shows on Broadway – whereby people who are assessed by algorithms to be real fans (as opposed to touts or the automated bots touts use to hoover up tickets) are given priority in the online queue to buy tickets. Not guaranteed tickets, just a guaranteed place in a queue.

    The issue is how Swift’s fans can prove their devotion. They can preorder the CD of her forthcoming album, Reputation – and to receive it on the day of release costs $48.09 (That’s £37, but the CD itself costs $15, $13.99 for a digital download. And you are allowed to buy the album 13 times to boost your place in the line.) You can buy merchandise from her online shop. If you do not want to spend money, you can get a smaller boost to your position by repeatedly watching her new video, or by posting about her on social media.

    To a great many people, this doesn’t look like ensuring real fans get access to tickets. It looks like gouging as much money as possible out of them. It is “nothing more than a transparent cash grab”, said US magazine Alternative Press. “It makes getting tickets for a Taylor Swift concert into a game in which people with the most money get ahead,” suggested Jezebel. The thing is, it might well be those things, as well as what it claims to be. “There is no denying this is an effective way to hugely reduce the secondary ticketing market, but it is also rather forceful,” says James Sandom, who manages bands including Franz Ferdinand, Belle and Sebastian, Kaiser Chiefs and the Vaccines. “From an outside perspective, I admire the brand-driving initiative that sits underneath this. However, it is reliant upon the most dedicated fans. There is a degree of this process proving alienating to normal people.”

    The things is, normal people are already alienated from the ticket-buying process. Last year, Nathan Hubbard, a former CEO of Ticketmaster, explained why you can never get a good ticket for the shows you want to see. First, there are presales – tickets sold by sponsors, to fan club members, to those on venue or promoter mailing lists. The touts and bots are already at work here. Then there are the tickets taken by the artist, the record label and other organisations involved in the show for their own use. Then there are bands or promoters giving tickets direct to the ticket resale sites. (They do this because for the biggest shows, the artist may well be asking for more money than can be raised by selling all tickets at face price. The money has to be made up somewhere.) By the time tickets go on general sale, Hubbard wrote, 90% may already be sold.

    What tends to get brushed over is the complicity of artists in the process. Fans buying tickets want to believe the artist is on their side, and so there is an acceptance in the industry – a conspiracy might be another word – that when it all goes pear-shaped and fans realise they are being milked dry, the artist does not carry the can. Last year, one major promoter told me they knew of only one stadium-filling act they were certain did not play the resale market, either themselves or by granting promoters permission to resell at inflated prices. We know this happens, but we prefer to blame promoters, ticket agencies, managers – anyone but the artist.

    The real issue here – and you probably don’t want to hear this – is that the most popular artists do not charge enough for their tickets. The resale sites have proved that the market will support much higher pricing, but the artists don’t want to be the ones who look like greedy moneygrabbers by asking for those prices. So other people do the dirty work, and the artist still gets the guaranteed fee they asked for – from the sponsors who presold tickets, from revenues from resale sites, or – in Swift’s case – from the purchases her fans made to get in the ticket queue. If artists hiked the price of tickets, people would moan at them, but far fewer tickets would go to touts, because the margins would discourage them.

    Ticketing will change. “I expect in the future to see further growth of the tiered pricing systems we have in place in many sports, or other retail,” Sandom says, although it should be noted that where unofficial “dynamic pricing” – slashing the price to shift unsold seats – has occurred, fans who coughed up full price at the earliest opportunity have tended to complain. There is also the problem that venues, ticket sale sites and ticket resale sites are caught in a web of their own commercial relationships, which means dynamic pricing would be harder to operate, because ticket sales are controlled by those who have an interest in maintaining the current system.

    So if you want to see Star A playing at Arena B, you may well find Arena B sells tickets only through Ticketmaster. Ticketmaster, in turn, owns the resale sites GetMeIn! and Seatwave. Arena B has an interest in Ticketmaster making the most money possible from the show, because it helps it with its contract. Ticketmaster has an interest in getting tickets on to GetMeIn! and Seatwave, because it takes a cut of those sales. The only one who loses out is you.

    In the meantime, the brightest brains of the music industry – insert your own gag, thanks – ponder how to keep tickets out of the hands of touts and bots, and ensure revenue goes to the artists rather than the scammers. You can try paperless tickets, and tickets that demand the production of ID on the door. Well, here is another suggestion. It is crazy, but it would eliminate the bots, at least. Sell tickets in advance from venue box offices. People can either walk up and buy them in person, or they can send in a cheque and stamped, self-addressed envelope. And that’s it. Make those the only ways to buy tickets. What? Yes, you are right. It is how we used to buy tickets before the internet. And, yes, it worked far better for us.

    • This article was amended on 1 September 2017. An earlier version said it would cost $63.03 (£48) to receive Taylor Swift’s album on CD on the day of its release. This has been corrected to say it costs $48.09 (£37), and to explain that the CD itself costs $15.

    https://www.theguardian.com/music/2017/aug/31/bad-blood-is-taylor-swifts-verified-fan-system-a-way-to-reward-followers-or-rip-them-off
  4. Originally posted by deanallison:Just noticed on the account part of my account it now says about not being eligible for pre sales if you don’t provide your phone number and tick the box. What I don’t like is they can send you up to 5 messages a month and rates may apply, so on top of subscription costs we’ll probably have to pay for them to send us messages. Also, my phone number is still one digit too long for the box to supply it in.
    Edit: shows you how much attention I pay it’s like that on the original post, however it has only appeared on my account for the first time.


    Are you talking about this:


    "I agree to receive SMS messages in order to participate in subscriber presales if and when the band goes on tour, and understand that I may not be a part of the first ticket presale opportunity without supplying this information."
  5. I'm curious to know who the artist is...

    Last year, one major promoter told me they knew of only one stadium-filling act they were certain did not play the resale market, either themselves or by granting promoters permission to resell at inflated prices. We know this happens, but we prefer to blame promoters, ticket agencies, managers – anyone but the artist.
  6. Originally posted by blueeyedboy:[..]


    Are you talking about this:


    "I agree to receive SMS messages in order to participate in subscriber presales if and when the band goes on tour, and understand that I may not be a part of the first ticket presale opportunity without supplying this information."
    That’s one part of it but there’s another section stating rates may apply and they can send up to 5 messages a month, it’s pretty much identical to the picture on the second post of this thread. That could end up being another £5 a month in messages, my plan is (if my mobile number finally fits) to allow it until I have tickets then opt out. I’m a little concerned we get to the week tickets are going to be on sale and my number still doesn’t fit the box, then I email for help and they don’t get back to me on time.
  7. Originally posted by blueeyedboy:[..]


    Are you talking about this:


    "I agree to receive SMS messages in order to participate in subscriber presales if and when the band goes on tour, and understand that I may not be a part of the first ticket presale opportunity without supplying this information."
    and this:

    "MSG&DATA rates may apply. By signing up you authorize us to use automated technology to send up to 5 messages per month to the mobile number you supply. Text HELP for help or STOP to opt out, to 775-98. Your consent is not required and is not a condition of purchase. Click here for terms. Questions: sms-support@u2.com"
  8. Originally posted by blueeyedboy:[..]
    I'm curious to know who the artist is...

    Last year, one major promoter told me they knew of only one stadium-filling act they were certain did not play the resale market, either themselves or by granting promoters permission to resell at inflated prices. We know this happens, but we prefer to blame promoters, ticket agencies, managers – anyone but the artist.
    Possibly Ed Sheeran.
  9. I like this part:

    Sell tickets in advance from venue box offices. People can either walk up and buy them in person, or they can send in a cheque and stamped, self-addressed envelope. And that’s it. Make those the only ways to buy tickets. What? Yes, you are right. It is how we used to buy tickets before the internet. And, yes, it worked far better for us.
    Brilliant idea...gives us back the old-skool, all night ticket queue

    (and make those tickets look nice & colorful again!)
  10. I’ll not be renewing.
  11. Originally posted by BigGiRL:[..]
    I like this part:

    [..]
    Brilliant idea...gives us back the old-skool, all night ticket queue

    (and make those tickets look nice & colorful again!)
    Absolutely. This is how it should be... but can you imagine? The kids would go nuts! They'd actually have to put some effort into their purchase.