1. No! It's not Eventim or Ticketmaster. It's a law from the German government, that allows the local promoters/venues to decide whether they reimburse the money of give a voucher - in order to protect them from getting bankrupt.
    Ticketmaster, Eventim and all the others only sell tickets on behalf of the local promoters/venues. The Patti Smith concert at the Tollwood Festival in Munich has now been postponed to July 12, 2021. But the venue allows to reimburse the money if I want to cancel the tickets now.
    Other promoters/venues only agree to give a voucher.
  2. Originally posted by Chrisssie:[..]
    No! It's not Eventim or Ticketmaster. It's a law from the German government, that allows the local promoters/venues to decide whether they reimburse the money of give a voucher - in order to protect them from getting bankrupt.
    Ticketmaster, Eventim and all the others only sell tickets on behalf of the local promoters/venues. The Patti Smith concert at the Tollwood Festival in Munich has now been postponed to July 12, 2021. But the venue allows to reimburse the money if I want to cancel the tickets now.
    Other promoters/venues only agree to give a voucher.
    If I got things wrong, I apologize for that. Thank you for putting it right.
  3. But you bought it from ticketseller, so you have contract with him. Btw. don't they have insurance for cancelled shows? (Ticketseller or promoter)

  4. from the eventim faq page:

    Is EVENTIM itself the organizer of the events?
    No. EVENTIM distributes the tickets on behalf of the respective organiser as an agent or commission agent. When ordering tickets, the customer commissions EVENTIM to handle the purchase of the tickets from the organiser including shipping.

    no idea whether all local promoters and tour promoters have done cancellation insurances that include pandemics. in general, cancellation insurances that cover force majeur are quite expensive, and i guess if it shall include pandemics, it's even more expensive. or maybe the insurance companies refuse to cover pandemics.
  5. Originally posted by Chrisssie:
    from the eventim faq page:

    Is EVENTIM itself the organizer of the events?
    No. EVENTIM distributes the tickets on behalf of the respective organiser as an agent or commission agent. When ordering tickets, the customer commissions EVENTIM to handle the purchase of the tickets from the organiser including shipping.

    no idea whether all local promoters and tour promoters have done cancellation insurances that include pandemics. in general, cancellation insurances that cover force majeur are quite expensive, and i guess if it shall include pandemics, it's even more expensive. or maybe the insurance companies refuse to cover pandemics.
    that Eventim explanation is bullshit. You bought it from them, so they are responsible for refund - and it's up to them to get that from promoter IF they already sent the money to them....

    And yes I think this is force majeur - because it wasn't pandemic who cancelled the event. If there is flood or if there is electricity blackout, it is the same thing...
  6. Btw. If I knew that at least 75% of the price goes to musician and venue, I wouldn't want the money back - but greedy promoters and ticketsellers? No, thank you, I won't donate super rich fraud f*ckers as Oseary...
  7. I'm 'about' to attend a New Order show in October 2021, so some wait yet. Just hope by then it can still go ahead.
  8. Black Keys in July and The Weeknd in August are now no go's. Now it's just a matter of time until My Chemical Romance in October cancels.
  9. Originally posted by Alvin:[..]
    that Eventim explanation is bullshit. You bought it from them, so they are responsible for refund - and it's up to them to get that from promoter IF they already sent the money to them....

    And yes I think this is force majeur - because it wasn't pandemic who cancelled the event. If there is flood or if there is electricity blackout, it is the same thing...
    No they are not! If you don’t know the law and the rules, then don’t write.
    I have worked at a local promoter, so I know the business better than you I would say!
  10. They should be giving refunds if people ask.
  11. Originally posted by superchuk5:Black Keys in July and The Weeknd in August are now no go's. Now it's just a matter of time until My Chemical Romance in October cancels.
    You name it, it’ll be cancelled. I think we’ll be lucky if concerts and sporting events even happen in the first half of 2021. I’m not even being pessimistic when I say that. We’re a long way from any good news, I’ll just say.

    I’ll bet U2 are happy this fell during what was already going to be an “off year” for them. I’d hate to have tour dates and ticket sales on the books right now.